Business Continuity means more than recovering your IT environment. It means making sure that your systems, business processes and people continue to operate at the level defined by your business requirements in spite of service outages. BIC's certified staff provides Business Continuity Planning and Management. This is a holistic process that identifies potential threats to an organisation and establishes foundations for increased resilience and effective response in order to protect and preserve business operations, interests and reputation.
 

 

  
   
 

The Business Continuity Plan (BCP) created by BIC or a BIC authorized partner will include an IT section with guidelines to insure information availability throughout service outages whether a major disaster, minor malfunctions or scheduled maintenance. The BCP will include the recovery processes that will enable customers to resume the defined level of business
operations.

The plan will identify:

  • The names of the employees that can declare a disaster and invoke the recovery plan.
  • The critical employees who will re-locate to the BIC Disaster Recovery Centre and/or other desired recovery sites.
  • The BIC provided services required to support the business processes to be re-located.
  • The processes required to bring the designated employees and services online.

IT Recovery Testing Services

Business Continuity Plans are tested at least once a year. This is a full-scale exercise, which provides you with the confidence that should an incident occur all critical data can be maintained or restored in a timely fashion with minimal operational impact to your business.

    

Additional vital strands of the Business Continuity package, offered by BIC, address your people and your facilities.The areas we focus on are as follows:

  • Crisis Management Organisation - composition, roles, succession planning, incident/crisis invocation, training, Reaction & Recovery, Restoration & Resumption.
  • People - Corporate responsibilities for staff, staff roles, training and awareness.
  • Facilities & Operations- Disaster Mitigation and Prevention, Fire and Safety, Power and Utilities, Generators and Fuel, Alternate Operating Location(s), Security, Supply Chain and Insurance
  • Post Incident/Crisis Assessment, Recovery, Restoration and Resumption.

BIC can also provide, as required by the customer, specific Contingency Plans such as:

  • Hurricane Contingency Plan
  • Fire Contingency Plan
  • Flood Contingency Plan
  • Bomb Threat Contingency Plan