E-Services for Government

Taking advantage of available technology to re-engineer out-dated processes

BIC E-Government Portals, based on the VaultCONNECT platform, allow government departments and authorities to modernize their services and lower their costs.

 

Information technology (IT) advancements have been at the center of a transformation in how the private sector operates, revolutionizing the efficiency, convenience, and effectiveness with which it serves its customers.

 

The U.S. Federal Office of Management and Budget has stated, “In the past governments have largely has missed out on this transformation due to poor management of technology investments, with IT projects too often costing more than they should, taking years longer than necessary to deploy, and delivering technologies that are obsolete by the time they are completed.” Unfortunately, this has been a common experience across governments of all sizes.

 

But, with the availability of the BIC secure portals offshore jurisdictions are now enjoying the benefits of streamlined operations while delivering higher-quality services. With the assistance of the BIC services team they have replaced inefficient paper-based systems in a very forward thinking way. Rather than merely digitizing existing paper-based processes, they have re-engineered processes, taking advantage of available technologies to eliminate redundancies, minimize the need for scanning and provide 24x7x365 always-available convenience for their users.

• Improved efficiency

  Improve efficiency and effectiveness through streamlined online applications, updates, status checks, and automated workflow processes.

• Reduced costs
  Automated processes, reduction of paper and self-service all contribute to reduced costs.
• Enhanced communications
  The electronic message center allows 24x7x365 communication.
• 24x7x365 access to services and information
  A simple and intuitive user interface allows users to apply for services or certificates and file for registrations or licenses at their convenience, not just from 8-5 Monday through Friday. Users can check the status of their requests and appreciate the accessibility of online documentation.
• Automated workflow processes
  The VaultCONNECT Portal allows government departments and authorities to easily manage workflows and add new ones according to program requirements.