BIC hosts secure, customer service portals for customers from around the world. Proprietary, patent pending software developed by BIC allows companies to electronically connect with their clients, business partners and suppliers on a real-time basis, without the risks of exposing their legacy systems to the Internet.
This unique software provides both ‘push’ and ‘pull’ functionality within the customer service portal; allowing the delivery of e-statements, secure messaging and personalized, password protected real-time queries of legacy databases.
This technology is provided as a service from the BIC data center which alleviates the customer from having to invest in the bandwidth, network and security infrastructure, and staff to operate a 24x7 hosting environment for websites/portals. These customer service portals are particularly beneficial to businesses which value the ability to maintain their data in an offshore jurisdiction, while servicing their worldwide client base on a real-time basis. |
